PurePoint Energy’s Commitment to Our Customers

Dear PurePoint Energy Family,

We understand that recent news about SunPower may have caused some concerns regarding the future of your solar energy system. We care about your peace of mind, and we want to reassure you that our commitment to you remains unwavering.
While specific details about leased systems and warranties post-bankruptcy are still emerging, we own our responsibility to you. Our labor warranty will continue, regardless of the product involved. We stand behind our work, and we’ll be here for you every step of the way

We value your trust in us, and we want to assure you that we are actively working to navigate this situation with the utmost integrity and transparency. Our team is committed to learning what we can to ensure a smooth transition and continued support for your solar energy needs.
We believe in going above and beyond, and that means providing you with the resources and information you need to feel confident in your solar investment.

If you have any questions or concerns, please don’t hesitate to reach out to our Solar Squad team which services our installations as well as “orphaned” systems in need of support. We’re here to listen, to support, and to find solutions together.

Contact information for support:

• Email for support and questions: solarsquad@purepointenergy.com
• Phone Number: 203.642.4105 x 2

The most up to date information from Sunpower can be found here:
https://us.sunpower.com/warranty.

Sincerely,
Tom Wemyss
CEO, PurePoint Energy