The PurePoint support is attentive and responsive.
The installers did an excellent job. They were professional, punctual and took great care to ensure a functional and neat installation. They kept me informed of the few delays they incurred due to weather. The PurePoint support is attentive and responsive.
- Eileen B.
This company is a class act! Great Service!
I have had 4 other companies come to my house to do an analysis and then pressure me to sign on. None of them could do all the roof surfaces needed to get us close to covering 100% of our energy use. So when contacted by PurePoint through a referral from a friend of mine, I was skeptical. The first difference that I noticed was they did everything remotely and promptly delivered a comprehensive analysis to my email. Daniel was responsive to questions, but not pushy, and allowed us to review everything and make our own decision. They WERE able to utilize all of our roof surfaces and the numbers seemed to make sense. When our project was handed over to Natalie to take care of the installation that's when things were really great! A few modifications needed to be made to the proposal to get panels on our detached garage like we planned. She took us through every step, answering every question and coming to the house to review different ideas of how it could be done. I loved her positive attitude and her belief that "anything can be accomplished, we just have to figure out how, and don't worry, we will figure it out". Well, she did. Jonathan, the electrician, and his crew came and installed everything quickly and was also very responsive. We've all had contractors that say they will show up on a certain day and we just don't hear from them, right? Jonathan came when he said he would and the one day it was raining and they couldn't get on our roof, we had a text the night before and in the morning apologizing that he couldn't work on our roof in the pouring rain and would be there the next day. True to his word he was there the next day. His whole crew was extremely polite and totally accommodating to anything we needed and desired. We've had our system running for about a week now and are very happy. Today I had a quick question. I reached out to Natalie and she immediately got back to me. This company is a class act! Great Service!
- Marc A.
Mike in sales, and James the PM handled the process very skillfully and professionally from beginning to end!
Mike in sales, and James the PM handled the process very skillfully and professionally from beginning to end! Working with 3rd parties can be difficult at times and they set correct expectations along the way to minimize any surprises. Thanks Purepoint!
- Ronald Estime
The experience with PurePoint Energy far exceeded my expectations.
From my first meeting with PurePoint Energy, I knew they were it! They were able to provide me with a timeline of expectations, and any questions I had, were always respectfully addressed. Each individual involved in my residential project was kind, professional, and knowledgeable. The experience with PurePoint Energy far exceeded my expectations. I highly recommend this company. Thank you PurePoint Energy!
- A H
The client experience on my installation was very enjoyable and seamless.
I knew I wanted solar panels on my roof and did my research on the panels on my own. After making the decision of which panels I randomly chose PurePoint Energy. My random selection was the best decision in the process. From start to finish, it was a great experience. I want to single out two amazing people within the company. Number one by far is Natalie. Close second is Louise. The client experience on my installation was very enjoyable and seamless. I highly recommend PurePoint. Great company, very professional, quality work, great customer service.
- Frank Federici
They have great communication, simple, clean installation, and in a short amount of time the system was producing for my client.
PurePoint Energy is a fantastic solar company to work with. I used them for one of my residential projects. From beginning to end, they were easy to work with. They clearly defined to my client their options and helped them select the best equipment per their budget. PurePoint even helped my client through the financing process. They have great communication, simple, clean installation, and in a short amount of time the system was producing for my client. What I like best is their system monitoring and they come back out if they notice a panel isn't working correctly. I will be recommending them to future clients.
- Melissa Spoelstra
The entire team was a joy to work with and very professional.
From my initial consultation discussions with Mike, to Daniel managing the project (extremely good communication) to Donna - the entire team was a joy to work with and very professional. The installation was on schedule and very seamless. The system looks sharp and is performing great. I would recommend.
- Christopher Wittenborn
The PurePoint team was completely professional and they completed our installation ahead of schedule in early 2018.
We looked over numerous online reviews of solar installers in CT and invited several of the best-rated companies to give us proposals and quotes for installing solar panels on our home. We finally chose PurePoint Energy based on their excellent reviews and on the fact that the solar panels they offered gave us the maximum output per panel. This was important for us since we wanted to squeeze as much output from the panels on our roof as possible and to maximize our return investment. The PurePoint team was great from start to finish. They handled all the paperwork and liaisons with the State of CT and our utility company (UI), and they quickly took care of any potential hiccups or delays that may have occurred. They kept us abreast of everything each step along the way. The PurePoint team was completely professional and they completed our installation ahead of schedule in early 2018. We are completely satisfied.
- Kurt Petschke
I chose them because they were local and am glad I did.
I got a lot of estimates and found them to be very fairly priced - even with premium components. I chose them because they were local and am glad I did. Their team is first class, the communication was great and the project was well done. Everything is working as promised. Thanks again.
- Laura C.
They provided a few system options for me and even offered financing. I love my system.
PurePoint Energy did a great job with my solar project. They were professional, fast, and made the whole process very easy. They provided a few system options for me and even offered financing. I love my system.
- Residential Electric - CT
This is a company I was very satisfied to do business with and I would recommend them to anyone and everyone.
I can't say enough about PurePoint energy. Everyone from the office, Tom, Chris, and Natalie, answered all my questions and concerns about the project. All the contractors, electrical, excavation and the solar frame erectors were truly professionals and craftsman in their respective trades. As a retired elevator mechanic I can truly see quality and workmanship. I was promised it would be installed up and running within three months. It actually came in a week early. This is a company I was very satisfied to do business with and I would recommend them to anyone and everyone.
- Mike E.
PurePoint Energy was great to work with from the proposal to the finish of the installation.
PurePoint Energy was great to work with from the proposal to the finish of the installation. Everything was done on time and they were very responsive to all questions and issues. I would highly recommend PurePoint Energy to anyone installing a solar electric system in this area.
- Residential Electric - CT
I also know they will continue to monitor my energy progress & stay in touch with any service related questions.
PurePoint Energy was in communication from start to finish on a 35 solar panel installation. They were very responsive to my needs and wants and let me know daily what was to occur each day during the installation. I had a Design Control Board that had to approve the project, and PurePoint’s assistance by providing graphs, design and layout eased the way. PurePoint managed to get a rebate for the project, and worked with FPL on my behalf during the process. When you have a company that is all about you, great customer service and passionate about clean energy, PurePoint fulfills it all. I also know they will continue to monitor my energy progress & stay in touch with any service related questions.
- Residential Electric - CT
I am using PurePoint Energy again to add another 13 panels in the quest to be 100 percent someday.
At the beginning all solar companies I contacted their first order of business was how it would be financed. With PurePoint it was so different. They sent out a sales rep. Just to see what we expected to accomplish from adding solar, what size system etc. the whole process went smooth and stayed right on schedule. Any time I had a question they actually answered the phone or called me that day. We chose to install 13 panels in 2013 which covered about 40-50 percent of my electric bill. The system performed just the way they said so this year 2014 I am using Pure Point Energy again to add another 13 panels in the quest to be 100 percent someday. I can write all day about how easy it was to do business with them. My suggestion is if you're interested in going solar call Tom and set up and appointment and see what they have to offer. I promise he won't ask for your SSN # and fill out credit app before he will meet with you.
Knowledgeable, professional and exceptional service.
PurePoint team made the entire process easy from system selection to installation and their follow-up service has been excellent. Additionally they were able to secure grants, which significantly improved the Return-on-investment. Knowledgeable, professional and exceptional service.
- Commercial Electric - CT
Now if I can just get the rest of the people in the house to turn off lights when there not using them, I'll be in good shape.
The guys at PurePoint were very knowledgeable and helpful. Even after my contractor changed my ridge line and we had to put in a slightly smaller system. My electric bills have been as small as $9 per month. Now if I can just get the rest of the people in the house to turn off lights when they're not using them, I'll be in good shape.
- Tom Sampson
I would recommend PurePoint Energy to anyone considering adding a PV system.
We get a fair number of calls from folks wanting to sell us a Solar System. My wife who is blind, asks to have something mailed that she can have read to her. PurePoint called and was given the same request. In three days we received a packet of information. PurePoint Energy was the only one who complied with her request. We met with Mike. He came prepared with a good presentation, samples of the equipment and had answers to all our questions and concerns. If he was not the first proposal, we would have written a check and signed up, as we were that comfortable with him. I had no benchmark to judge against and wanted a couple additional proposals. I found two other companies that had good reviews, small sized businesses and requested proposals. Although not the least costly overall, I felt PurePoint provided the best value. Less money would have given me less capacity and lower efficiency. I notified the two others that they were not selected. One I never heard from again. The online folks asked what they could have done different or better and looked for some feedback. I did send them a letter explaining my decision process. When I really got into the nuts and bolts, all three were very competitive and was looking like it might be a coin toss. PurePoint won because of panel efficiency, warranty and output capacity as well as Mike making us comfortable doing business with PurePoint. I also feel they did a better job sizing the system to our needs. Our system is a SunPower, 21% efficient panels with micro-inverter built into the panels yielding a 240 Volt AC output. Everyone that I have come in contact with has been a pleasure to work with. Dom and the installation crew were willing to work with our schedule and availability. Daniel has been very supportive to all my calls and e-mails with questions. Always returning calls and being very responsive to e-mail. As this was a new adventure for me, I had plenty of questions for the tech guys. The PurePoint Team kept us in the loop on all aspects of the project plan and schedule. With the recent heatwave in the North East and the A/C running constantly, we are producing more power than we use. I would say the upgrade to PV solar was a success and I am very happy with the results. I would recommend PurePoint Energy to anyone considering adding a PV system.
- John C.
I talked to the founder Tom on the phone many times. He was super helpful and answered every question I had.
PurePoint Energy is an amazing company. I talked to the founder Tom on the phone many times. He was super helpful and answered every question I had. As an engineer I was very skeptical of everything but Tom explained everything perfectly. I cannot say enough about this company. The installation was seamless and we are seeing double the expected production from our panels. Our installation was also performed on time and quickly. PurePoint Energy is so personable that they put other companies to shame. You would be foolish to go with any other company.
- Joe Ferrara
We are extremely pleased with the whole experience and highly recommend the company, PurePoint Energy.
We just completed installing a solar energy system. The company we used was PurePoint Energy of Norwalk, Ct. The company did an excellent job. The whole experience was extremely professionally conducted from our first meeting with a PurePoint representative to the installation and powering the unit up to the final step, turning it on and producing our own energy. We are extremely pleased with the whole experience and highly recommend the company, PurePoint Energy.
- Residential Electric - CT
I highly recommend PurePoint Energy to meet your energy needs!
My husband and I had to rebuild our house after Hurricane Sandy and we knew that it was our opportunity to not only build a super energy efficient house, but also to power it with the sun. PurePoint Energy was the only choice in our eyes. They were incredibly professional, responsive to questions and/or concerns, designed a great system that met all of our energy needs and esthetic wishes, passionate about the Earth and helping people reduce their energy costs, and operated with integrity. It is a smaller company, but they are like a family and it allows for personalized attention. I highly recommend PurePoint Energy to meet your energy needs!
- Residential Electric - CT
PurePoint will help you to figure out what the best option is for your home or business and save you money on your utility bills!
First off let me say that there is no commitment to calling them to receive a site visit and consultation, it is completely free. PurePoint has an amazing staff willing to help their customers anyway they can! They are efficient and give you great results! If you are looking to invest in renewable energy, specifically solar or wind, this is the place to go! PurePoint will help you to figure out what the best option is for your home or business and save you money on your utility bills!
- Alessandra P.